Report on the NATPE Fellowship
Development Grant Activities
Submitted to the NATPE Foundation
Summer 1996
Let me begin by reiterating how grateful
that I am that the National Association of Television Program Executives
offers a fellowship program for university professors who wish to learn
firsthand what is "really" happening in terms of programming
decisions in the electronic media. I appreciate being chosen for the fellowship
this year and have been amply rewarded by the experience. And the students
who enroll in my Broadcast/Cable Programming class will benefit from the
insights I gained during my four-week internship at KENS-TV in San Antonio.
Everyone I encountered at KENS-TV was courteous
and helpful, especially Jack Forehand, the station's vice president and
station manager, who makes the programming decisions in consultation with
the station's president and general manager, Mike Conley.
Mr. Forehand arranged for me to circulate
in all of the departments at the station to find out how they all related
their work to programming. This arrangement allowed me to ask questions
and observe the interaction of management and staff in the departments
of programming, promotions, sales, radio, accounting, administration, news,
production, engineering and graphics. At any time, though, I was allowed
to return to programming so I could observe meetings involving the station
manager/program director and other department heads or syndicators.
In the programming department I was assigned
a desk next to the station manager's to allow me ready access to him and
his activities. The most interesting exchanges, in my opinion, occurred
when representatives from the News Travel Network, Eyemark Entertainment
and MultiMedia visited the station to pitch their products. I admired the
efforts of these individuals to make a sale. They knew their products and
tried several different angles to convince the station manager/program
director that KENS-TV needed one or more of their shows. However, the station
essentially had no available time slots for replacement programming, so
none of the personal pitches was successful.
An exception was made, though, for "The
Rosie O'Donnell Show," a Warner Brothers product. Jack Forehand engaged
in several phone conversations with a Warner Brothers representative regarding
possible pricing and placement, prior to the show's debut in mid-June.
Warner Brothers also arranged a special satellite preview of the show for
Mr. Forehand and others, including me, to evaluate the program. Those present
at the preview had a generally favorable reaction to the show, which supported
Mr. Forehand's inclination to add it to KENS' morning line-up. However,
the station's general manager who previewed the program separately had
less confidence in the show and rejected it -- only to change his mind
a couple of weeks later, after the show debuted nationally. The about-face
occurred after "The Rosie O'Donnell Show" received rave reviews
from television critics and provided ratings increases for stations that
aired the show during its debut week.
Another interesting experience was watching
the sales department put a positive spin on the latest ratings book. During
the time I spent with the sales department, the May Nielsens were released,
which prompted the sales manager to order the account executives to do
a "ratings breakout." The account executives put in some long
hours -- two or three nights 'til 10 or 11 o'clock at night -- crunching
numbers and analyzing the results. Having never worked in sales during
my own broadcasting career, I found the efforts of the account executives
to be interesting as they looked for positives in all dayparts. Where they
failed to clearly articulate a point in the station's favor, the sales
manager would offer alternatives to improve their pitch.
The NATPE fellowship experience reinforced
some of my assumptions regarding local television programming. Based on
information derived from textbooks and trade magazines, I assumed that
(1) program directors now have less decision-making authority, and (2)
sales managers have more authority in determining station programming.
At KENS-TV, I found support for both of these
assumptions. When Mr. Forehand leaves the station -- whether he chooses
to or otherwise -- he will not likely be replaced, because his function
within the station has diminished greatly the past year or so. And a look
across town at other stations in the market suggests the same; program
directors are a dying breed. Taking over the program director's responsibilities
are general managers and sales managers, whose programming decisions are
more often aimed at increasing revenues rather than providing the public
what it wants to watch. This observation of KENS-TV perhaps explains why
there has been a proliferation of "paid programming" or infomercials.
Too much of KENS-TV's schedule, in my opinion, consists of this type of
programming, and Mr. Forehand agrees, but he seems powerless to do anything
about it. Having said that, I know that KENS-TV is not an anamoly in this
respect. Many, many stations are more bottom-line oriented than they were
in the past, and their programming has suffered because of it.
When offered this opportunity, I debated
whether to approach it as a generalist or as a specialist, deciding ultimately
to be a generalist. In other words, I chose to seek a general overview
of KENS-TV to see how all of the departments relate to programming. Because
my prior work experience was primarily in radio, this seemed to be this
best way for me to learn more about television programming -- to look at
it from the broad perspective. However, let me add that I recognize the
merits of accepting this challenge as a specialist. I would like to suggest
that others who seek this fellowship to offer stations their specialized
knowledge. Some professors might find the fellowship experience more rewarding
if they have specific assignments to accomplish, or special roles to fill.
Perhaps some stations need research to be conducted that a lot of professors
are qualified to do. Having a mission might be better than the generalized
approach, because, at least in my case, I did find some days to be slower
and less fascinating than others, primarily because I didn't have a lot
to do. But, taken as a whole, I do believe that the experience was enlightening
and definitely worth the effort.
Thanks again for the opportunity. Use my
comments above as you wish. Confidentiality, in this case, is not an issue
with me. Feel free to share my observations, if they can be helpful. And,
yes, I plan to attend the NATPE Program Conference in New Orleans in January.
How could I possibly pass up an opportunity like that? I look forward to
it.