Operating Guidelines for University                                    UPPS No. 05.03.01

Food Service                                                                         Issue No. 3
Effective Date: 10/19/2005
Review: May 1 E5Y

 

 

01.       POLICY STATEMENT

 

01.01  This UPPS clarifies the joint interests of the divisions of Finance and Support Services (FSS) and Student Affairs (SA), and the Student Center (SC) in working with the food contractor.

 

02.       OPERATING GUIDELINES

 

02.01    Auxiliary Services (AS), Physical Plant (PP), Dean of Students (DS), Residence Life (RL), Student Center (SC) and Special Projects (SP) share the responsibility for the effective operation of the on-campus food service operation in conjunction with the institutional food service contractor. The following table indicates the operational decision areas, along with primary and input responsibilities:

 

                                                         Primary                    Input

Decision Area                                Responsibility         Responsibility

 

Contract rates/negotiations          FSS/AS                   SA/DS/RL

 

Meal plan options1                                 SA/DS/RL               FSS/AS

 

Menu offerings1                                        SA/DS/RL               FSS/AS

 

How and where food is to             SA/DS/RL/SC        FSS/AS

be served1

 

Meal ticket issuance                      FSS/AS                   SA/DS/RL

 

Special temporary and                  SA/DS/RL               FSS/AS

weekend meals

 

Accounting and fees                      FSS/Comp/AS       SA/DS/RL

 

Maintenance                                   FSS/PP/AS            SA/DS/RL/SC

 

Contract performance                   FSS/AS                   SA/DS/RL/SC/SP

 

Day-to-day performance in           SA/DS/RL/SC        FSS/AS/SP

the delivery of contracted

food services

 

Development of standards            SA/DS/RL/AS/SC  FSS/AS/SP

and techniques for evaluating

the delivery of contracted food

services2

 

Total financial integrity of food      FSS/AS                   SA/DS/RL

services

 

Release of students from food     DS/RL                     SA/AS

service contract meal options

for extenuating circumstances

 

Appeal of release of students       RL                            AS

from contract meal options

 

1 The reason that primary responsibility is given to SA/DS/RL in these areas is that these decisions will be made when the contract pricing/negotiations occur and this will insure that strong input is elicited from SA/DS/RL by FSS/AS.


2 The Food Service Committee will establish standards for measuring the performance of the food service contractor.  The committee will consider student survey results in assessing performance.

 

02.02  The Director of Food Services will attend staff meetings with the Directors of Auxiliary Services, Student Center, Special Projects and Residence Life on an as needed basis and will cooperate with these directors for food service requirements in each of their respective areas.  The Food Service Committee will resolve conflicts that may arise regarding food service.

 

03.       REVIEWERS OF THIS UPPS

 

03.01    Reviewers of this UPPS include:

 

Position                                                                      Date

 

Director, Auxiliary Services                                     May 1 E5Y

 

Director, Residence Life                                          May 1 E5Y

 

Director, LBJ Student Center                                  May 1 E5Y

 

04.       CERTIFICATION STATEMENT

 

This UPPS has been approved by the following individuals in their official capacities and represents Texas State policy and procedure from the date of this document until superseded.

 

Director, Auxiliary Services; senior reviewer of this UPPS

 

Vice President for Finance and Support Services

 

President